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COVID-19 Joint Response Community Resources

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As the COVID-19 situation develops, the preparedness and safety of our local community is top priority. Please visit this website and our social media for updates. Please check updates and review important health and safety resources from the following sources.

 

GOVERNMENT RESOURCES/ANNOUNCEMENTS

  • For the most up-to-date information on the coronavirus outbreak, visit coronavirus.gov to learn more about how to protect and prepare yourself and your community. 

Public Safety Net Programs: Continue to receive healthcare, food assistance and in-home supportive services in a timely manner during the COVID-19 outbreak. Governor Gavin Newsom issued an executive order to extend the eligibility period for important safety net services. The order waives eligibility re-determination for 90 days for Californians who participate in these services:  https://www.gov.ca.gov/2020/03/18/governor-newsom-issues-executive-order-to-protect-ongoing-safety-net-services-for-most-vulnerable-californians-during-covid-19-outbreak/

ECONOMIC IMPACT PAYMENTS

RESOURCES FOR NONPROFITS AND OTHER BUSINESS SECTORS

RESOURCES FOR FAMILIES AND INDIVIDUALS

FOOD

MENTAL HEALTH

  • Santa Barbara County ACCESS Line: Provides mental health services for those who are in crisis due to alcohol, drug, and/or mental health issues. Call 888-868-1649, available 24/7. For more information visit https://www.countyofsb.org/behavioral-wellness.

UTILITY SERVICES 

  • Community Action Commission: Provides one-time utility assistance and home weatherization to qualified families, both owners and renters. Call for more information at 805-617-2897. Click here for application.
  • South CA Edison: Temporarily suspending disconnections for customers unable to pay their bill due to COVID19 impact. Call 800-950-2356 or visit sce.com/billhelp.
  • SoCal Gas: Providing support to residential customers by not suspending services and offering payment assistance. Small business customers may be eligible for a waived late fees. For more information call 800-427-2200 or visit https://socalgas.com/coronavirus.
  • PG&E: Offer its most flexible payment plans to customers who indicate either an impact or hardship as a result of COVID-19. For a moratorium on disconnection services or for more information call 877-704-8470 or visit https://www.pge.com/en_US/about-pge/company-information/protective-protocols/covid19.page.

FINANCIAL RELIEF SUPPORT FROM COMPANIES 

  • AT&T: Provides flexible payment options for COVID19 impacted customers to keep service including cellphones, television, and internet running. Make payment arrangements by calling 800-288-2020.
  • Bank of America: Offers personalized financial assistance through its Client Assistance Program and can be reached at 844-219-0690.
  • CapitalOne: Customers affected by COVID19 may be eligible for assistance, which will vary on the type of product they have and their individual needs. For more information visit https://www.capitalone.com/coronavirus/.
  • Chase Bank: Announced its efforts to help its customers affected by COVID19 and is encouraging customers to call a special care line at 888-356-0023 to discuss available hardship programs.
  • Citibank: Customers affected by COVID19 may be eligible for waived fees, credit line increase, and some mortgage customers can be eligible for hardship programs. For more information visit https://online.citi.com/US/JRS/pands/detail.do?ID=covid19.
  • COX: Due to the coronavirus crisis, increased access and speed is free for low-income internet service Connect2Compete. New Connect2Compete customers will receive their first month of service free. Additional support available for customers. Call 844-221-3930 or visit https://www.cox.com/residential/support/coronavirus-response.html?campcode=tnt-home-alert.
  • Sprint: Offering payment options to qualified customers through its financial team to keep customers affected by COVID19 connected. Additionally GB will be provided at no cost. Call 888-211-4727 or visit sprint.com for more information.
  • T-Mobile: Providing payment options for customers affected by COVID19. Customers can call T-Mobile Customer Care to discuss options at 611 from a T-Mobile device or 877-746-0909 from any phone.
  • U.S Bank: Customers are encouraged to visit the U.S. Bank coronavirus webpage or contact a designated line at 888-287-7817 to speak with a customer service representative about products or customer assistance programs that may be available, including mortgage relief options. Visit https://www.usbank.com/splash/covid-19.html.
  • Verizon: Offering flexible payment options and a “Promise to Pay” program for customers which can be set up in the My Verizon app or website, or available by calling 866-266-1445.
  • Wells Fargo Bank: If in need of assistance, customers can call 800-219-9739 to speak with a trained specialist to discuss options available for their consumer lending, small business, and deposit products.

ADDITIONAL INFORMATION 

 

 More information will be posted as available.

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